Frequently Asked Questions
Everything you need to know about selling your motorbike with us.
Getting a quote
Yes. Our online tool uses your bike's actual registration details combined with the condition, mileage and MOT information you provide to generate a genuine cash offer - not a rough estimate. The price we agree over the phone will match, provided the bike is as described.
No, you don't need it to get a quote. You will need it (or a way of proving ownership) when we collect the bike, so it's worth locating it in advance if possible.
No problem - just click "enter details manually" on the quote form and tell us the make, model and year instead.
Getting a quote is completely free and there's no obligation whatsoever to go ahead. Compare us to other buyers and only proceed if you're happy.
Condition & eligibility
Yes, absolutely. We regularly buy non-runners, project bikes, and bikes being sold for spares or repair. Just answer honestly on the condition questions and we'll factor it into your offer.
Yes. An expired or missing MOT will affect the valuation slightly, but it won't stop us buying your bike.
We can often still buy your bike without a full set of keys or the logbook, though it may affect the offer and we may need extra proof of ownership. Let us know upfront so we can advise you.
In many cases, yes. Let us know the details when you get your quote and we'll confirm whether we can make an offer.
Collection & payment
Yes, collection is always free, anywhere in mainland UK, with no hidden charges.
We can often collect within 24-48 hours of you accepting your offer, at a time that suits you - including evenings and weekends in most areas.
We pay by fast bank transfer on the day of collection, straight into your account. We don't carry or pay cash for security reasons.
Ideally your V5C logbook and photo ID. Our collection driver will talk you through exactly what's needed when collection is booked.
About the service
Your quote is guaranteed for 7 days and will only change if the bike doesn't match the description given when you got your quote.
We cover the whole of mainland UK. See our full list on the Areas We Cover page.
Yes, there's no obligation at any point until the bike is collected and paid for. You're free to change your mind.
You can call, email or use our contact form - see the Contact page for full details and opening hours.